Franchisee’s Response to New Mgmt at Cuppy’s Coffee

April 22, 2008

News of the acquistion of Cuppy’s Coffee by FranSynergy has been met with overwhelming enthusiasm by franchisees and vendors alike. Here is a sample of some responses to the news sent in by members of the Cuppy’s Coffee family.

I’ve been a part of the Cuppy’s family for three years now and it has been a great experience being a part of such a fast growing company. The addition of Dale Nabors, I think, is a great one. I have worked Dale on a number of projects and have found him to be knowledgeable and outstanding in his field. I look forward to working with him in the future.

Scott Smith

Cuppy’s Coffee Smoothies & More

Hanover, MA

******************************************************

Dale, congratulations!

I hope you can keep your circle divided properly and wish us both the very best in the future. I look forward to building a stronger Cuppy’s.

Jason Winters

*******************************************************

Figueroa Brothers is excited to hear the great news of Dale Nabors, becoming

the CEO of Cuppy’s Coffee . I have been working with Dale closely to

establish the new Cuppy’s distribution system and his vision to get the

company streamlined to the benefit of the current franchisees and future

store openings, is exactly what is needed to move the Cuppy’s Brand to the

next level of success. Figueroa Brothers is looking forward to working with

Dale and Cuppy’s franchisees to continually improve the bottom line profits

and customer satisfaction.

Gregory P. Figueroa, CEO

Figueroa Brothers, Inc.

********************************************************

Hi Dale!

Congratulations on Fransynergy acquiring Cuppy’s. You have been very helpful with the problems I have had and it’s nice to know we will have someone like you to come to. We still need to completely resolve our issue but I am sure we will be able to get it worked out.

Sincerely,

Brian D. Burgett

Cuppy’s of Des Moines

Read the official memo sent out to franchisees here.

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2 Comments Add your own

  • 1. Melissa  |  April 24, 2008 at 1:14 pm

    I hope Dale can straighten out Elite very soon. We are in the middle of build-out hell trying to deal with them. We were PUSHED into using them and expressly told we could not use anyone else. Now we are paying for stuff that’s included in the PO!!!!

  • 2. Lindsey  |  October 9, 2008 at 2:27 pm

    I remember back when Dale first came on as a consultant & mentioned he use to work for the Dwyer Group in Texas several years back. Some of the higher up managers at Medina were concerned about this new consultant coming on board & investigated/called Dwyer Group. Their comment was that they did remember Dale but that he NEVER AMOUNTED TO MUCH & WAS LET GO. That should have been a RED FLAG for Morg at the time. But I guess not. Dale has proven to be an absolute weasel & coward! He tells people such bull (this includes zees, s-employees, current employees, media) that I believe he truly believes his on crap! WHAT A JOKE THIS SO-CALLED MAN HAS PROVEN TO BE. I truly feel sorry for his family. WHEN A PERSON CAN NOT STAND UP AND ADMIT THAT THEY HAVE BITEN OFF MORE THAN THEY CAN CHEW & JUST LAY IT OUT FOR EVERYONE SO THEY CAN MAKE OTHER ARRANGEMENTS… PLUS THIS SAME PERSON CONTINUE TO TELL PEOPLE LIES SO THEY WILL SEND IN MORE MONEY… ALL I CAN SAY IS THIS PERSON IS THE BIGGEST COWARD I HAVE EVER KNOWN!!!! Even if Dale did this now, he has waited tooooooooooo long and most zees are bankrupt because of his delays and deceit. Again… What a coward!!!

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